Return and Exchange Policy

 General Policy:

• Do not open the package before completing the payment with your shipping specialist.
• All orders are subject to product availability. You can’t order an unavailable item.
• You will receive your shipment within 2-5 business days for orders in Cairo and Alexandria, 3-7 business days in other cities.
• Our official working days are from Saturday to Thursday
• Shipping cost is subject to your location. 
• Additional shipping charges may apply depending on your location and the weight of your order. 
• Orders over 1500 EGP are eligible for free shipping policy.

Refund & Exchange Policy:

Send us an email on management@verve-wear.com or on our social media platforms, with your mobile number and email.

Let us know the product you would like to return and please state the reason why

For exchanges, please state the product you have, and the product you want, along with its color and size.

• Your order can be returned/exchanged within 14 days of your delivery date for a refund, store credit or exchange.
• All products returned need to be in original condition, unwashed, unworn with tags still attached
• Please note, extra shipping charges might apply.

Usually we process exchanges and refunds within 7 business days upon receiving the returned product.